• How can I get in touch with Quixtr for support? 

For any queries or assistance, don't hesitate to contact our customer support team. You can reach us via email at Support@quixtr.com. or by using the "Contact" page on our website. 

  • How can I check the status of my order? 

Customers will receive an email notification with a tracking number once their order has shipped. Tracking information typically becomes available within 48 hours. Additionally, customers can use our order tracking tool at https://quixtr.com/pages/track-your-order

  • Can orders be returned? 

Yes, customers can return their orders within 15 days of receiving the item. They should contact us via email to arrange the return. 

  • What is the total delivery time for orders? 

The total delivery time comprises two components: Order Processing Time (1-3 business days) and Shipping Time (7-10 business days). 

  • How long does it take to process orders? 

Orders are typically processed within 1 to 3 business days, excluding weekends and holidays. Customers receive a notification email upon order confirmation and another when the order has been shipped. 

  • What should I do if my item arrives damaged? 

In the rare event that an item arrives damaged, customers should email us with their order number and a picture of the damaged product. We will promptly send a replacement free of charge. 

  • How can I get assistance if my question hasn't been answered? 

For further inquiries or comments, customers can contact us via email at Support@quixtr.com.